Policies

Hotel Cusco Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for US$77 per person per night when using an existing bed. Children from 4 years old to 11 years old stay for free when using an available extra bed. Children from 12 years old to 17 years old stay for US$77 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. When booking more than 5 rooms, different policies and additional supplements may apply. In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate or birth certificate; as well as passport or identity card of the accompanying parent, as appropriate. According to Peruvian law (Law No. 28194), any payment from PEN 2,000.00 or USD 500.00 must not be settled in cash and cannot be divided into multiple payments less than the limited set. Guests can make these payments by credit card or other methods approved by the hotel and Peruvian law.

Monasterio, A Belmond Hotel, Cusco Main image
Monasterio, A Belmond Hotel, Cusco

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